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Pharmacovigilance · Medical-device vigilance · Cosmetovigilance

Vigilance services for health products

Structure, secure and lead your regulated vigilance systems. YMUNIT supports pharmaceutical companies, medical-device manufacturers, cosmetics companies, biotechnology companies and healthcare organisations in designing, assessing, outsourcing and improving their vigilance systems.

Our services cover pharmacovigilance, medical-device vigilance and cosmetovigilance, together with cross-functional quality, compliance, audit, governance, provider-management and inspection-readiness activities.

  • Specialist pharmacovigilance and health-product vigilance firm
  • Outsourcing and inspection readiness
  • GVP, PMS and cosmetovigilance audits

End-to-end support throughout the lifecycle of your vigilance activities

Whether you need to create a system, secure an existing function, audit a provider, outsource an activity or prepare for an inspection, YMUNIT supports you from initial design through to transfer to your internal teams — across pharmacovigilance, medical-device vigilance and cosmetovigilance.

  • Pharmaceutical companies, operators and marketing-authorisation holders
  • Medical-device manufacturers and distributors
  • Cosmetics brands and manufacturers
  • Biotechnology and healthcare organisations

Three vigilance domains

Pharmacovigilance, medical-device vigilance and cosmetovigilance

One shared logic — collect, assess, report and correct — applied across three distinct regulatory frameworks, with end-to-end support at every stage.

Pharmacovigilance

Pharmacovigilance

Design, operate and secure the surveillance of medicinal products, clinical trials and their safety profiles.

  • System and governance
  • Cases and signals
  • Reports and submissions
  • QPPV and outsourcing
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Medical-device vigilance

Medical-device vigilance

Organise the surveillance of incidents, complaints and safety actions associated with medical devices.

  • Incidents and reportability
  • PMS and PMCF
  • FSCA and FSN
  • MDR, IVDR and EUDAMED
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Cosmetovigilance

Cosmetovigilance

Monitor, assess and manage undesirable effects associated with cosmetic products.

  • Undesirable effects and SUEs
  • Causality assessment
  • Trends and risks
  • Reporting and corrective actions
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Pharmacovigilance

Pharmacovigilance

We support operators, marketing-authorisation holders, biotechnology companies and pharmaceutical organisations in implementing, operating, auditing and improving their pharmacovigilance systems.

System and governance

Design, document and lead a robust, auditable pharmacovigilance system.

  • System design and implementation
  • Outsourced QPPV and back-up
  • PSMF, SOPs and Safety Management Plans
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  • System design and implementation
  • Outsourced Pharmacovigilance leadership
  • Outsourced QPPV
  • QPPV back-up
  • QPPV function continuity
  • System oversight
  • System governance
  • PSMF — preparation, maintenance and control
  • Safety Management Plans
  • Drafting and maintenance of SOPs
  • Organisation of local responsibilities

Cases and signals

Process safety cases and detect signals with rigour and traceability.

  • Individual case management · ICSRs
  • Spontaneous, literature and clinical-trial cases
  • Signal management and assessment
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  • Individual case safety management
  • ICSR management
  • Collection, processing, coding and assessment
  • Literature-case monitoring
  • Spontaneous cases
  • Clinical-trial cases
  • Safety-data reconciliation
  • SUSAR management
  • Adverse-event management
  • Signal management
  • Signal detection and assessment

Reports, risk and submissions

Prepare and submit regulatory safety reports to the competent authorities.

  • Risk-management plans · RMPs
  • Periodic reports · PSUR, PBRER, DSUR
  • Submissions and EudraVigilance management
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  • Risk-management plans · RMPs
  • Periodic reports · PSUR
  • PBRER
  • DSUR
  • ASR
  • Regulatory submissions
  • Interactions with competent authorities
  • EudraVigilance management

Partners, providers and compliance

Oversee providers and prepare for inspections within a compliant framework.

  • Pharmacovigilance agreements · SDEAs
  • Management of CROs, vendors, KPIs and SLAs
  • Inspection preparation and support
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  • Pharmacovigilance agreements
  • Safety Data Exchange Agreements
  • Pharmacovigilance Agreements
  • Management of providers, CROs and vendors
  • KPI and SLA monitoring
  • Deviation follow-up
  • CAPA management
  • Inspection preparation and support
  • Responses to inspection findings
  • Inspection readiness

Audit, due diligence and transformation

Independently assess, transfer and develop your system.

  • GVP and pharmacovigilance-system audits
  • Due diligence and portfolio transfer
  • System migration and training
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  • Pharmacovigilance-system audit
  • GVP audits
  • Provider audits
  • Pharmacovigilance due diligence
  • Portfolio transfer
  • Post-acquisition integration
  • System migration
  • Team training

YMUNIT is neither a marketing-authorisation holder nor a regulatory authority. Final regulatory accountability remains with the organisation concerned.

Medical-device vigilance

Medical-device vigilance

We support manufacturers, authorised representatives, importers, distributors and healthcare institutions in structuring and leading their medical-device vigilance activities.

System design and reporting

Establish the collection and processing of medical-device incidents and complaints.

  • System design and implementation
  • Incident and serious-incident management
  • Reportability assessment
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  • System design and implementation
  • Governance and procedures
  • Incident and serious-incident management
  • Reportability assessment
  • Complaint collection and analysis
  • Report processing
  • Trend management · trend reporting

Post-market surveillance

Ensure continuous surveillance and field safety actions.

  • PMS and PMCF
  • Device PSURs and trend reports
  • FSCA and FSN
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  • Post-Market Surveillance · PMS
  • Post-Market Clinical Follow-up · PMCF
  • Medical-device PSURs
  • Trend reports
  • Field Safety Corrective Actions · FSCA
  • Field Safety Notices · FSN
  • Coordination of field safety corrective actions
  • Country-level incident monitoring

Authorities, network and compliance

Manage regulatory reports, the stakeholder network and MDR/IVDR compliance.

  • Reporting and communication with authorities
  • EUDAMED management where applicable
  • MDR and IVDR vigilance compliance
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  • Communication with competent authorities
  • Regulatory reporting
  • EUDAMED management where applicable
  • Distributor and importer management
  • Provider oversight
  • MDR and IVDR vigilance compliance

Audit, leadership and transformation

Audit, measure and develop the medical-device vigilance function.

  • Medical-device vigilance and PMS audits
  • Inspection and regulatory-review readiness
  • Performance indicators and vigilance committees
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  • Medical-device vigilance audits
  • PMS audits
  • Inspection and regulatory-review readiness
  • Root-cause analysis
  • Deviation and CAPA management
  • Procedure updates
  • Performance indicators
  • Vigilance committees
  • Vigilance / quality / regulatory-affairs interfaces
  • Medical-device due diligence
  • Portfolio transfer and integration
  • Team training

YMUNIT does not certify medical devices. Our services cover the design, leadership and audit of vigilance activities; final regulatory accountability remains with the manufacturer or relevant economic operator.

Cosmetovigilance

Cosmetovigilance

We support responsible persons, manufacturers, distributors and cosmetics brands in monitoring, analysing and reporting undesirable effects associated with their products.

Undesirable effects and case handling

Organise the collection and assessment of undesirable effects associated with cosmetic products.

  • System design and implementation
  • Serious undesirable effects · SUEs
  • Causality assessment
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  • System design and implementation
  • Collection and processing procedures
  • Undesirable-effect management
  • Serious undesirable effects · SUEs
  • Causality assessment
  • Causality analysis
  • Complaint handling
  • Consumer-report management

Surveillance, risk and reporting

Monitor trends, assess risks and report to the competent authorities.

  • Post-market surveillance and signals
  • Trend analysis and risk assessment
  • Reporting to competent authorities
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  • Post-market surveillance
  • Signal detection
  • Trend analysis
  • Risk assessment
  • Reporting to competent authorities
  • Recall and withdrawal management where required
  • Safety-data governance
  • Indicators and dashboards

Coordination, audit and product files

Coordinate functions, audit the system and secure product files.

  • Quality, regulatory and medical coordination
  • Cosmetovigilance and provider audits
  • Inspection readiness and PIF interface
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  • Coordination with Quality
  • Coordination with Regulatory Affairs
  • Coordination with medical and scientific teams
  • Oversight of subcontractors and partners
  • Cosmetovigilance audits
  • Provider audits
  • Procedure updates · CAPA
  • Inspection readiness · regulatory-review preparation
  • Review of safety files (vigilance aspects)
  • Interface with the Product Information File · PIF
  • Multi-country product oversight
  • Team training

Cosmetovigilance is not limited to consumer-complaint handling: it covers the entire system for monitoring, assessing and reporting undesirable effects. Final regulatory accountability remains with the Responsible Person.

Cross-functional services

Services covering the entire system

Beyond the three domains, YMUNIT supports all cross-functional activities required to sustain a vigilance system over time.

Audit and assessment

  • Vigilance-system audits
  • Internal, provider, affiliate and partner audits
  • GVP, PMS and cosmetovigilance audits
  • Gap assessments and maturity assessments
  • Document review
  • Inspection readiness · mock inspections
  • Due diligence and pre-acquisition assessment

System design and compliance

  • Governance, organisation, roles and accountability · RACI
  • Procedures, work instructions and document templates
  • Control plans, KPIs and SLAs
  • CAPA and deviation management · remediation plan
  • Provider oversight · contracts and vigilance agreements
  • Regulatory documentation
  • Monitoring tools and dashboards

Outsourcing and operational leadership

  • Delivery of all or part of the operations
  • Function leadership · outsourced QPPV · QPPV back-up
  • Case management · signal management · periodic reports
  • Vendor oversight · international coordination
  • KPI monitoring · governance committees
  • Executive reporting · service continuity
  • Transfer to internal teams

Inspection readiness

  • Initial assessment · readiness plan
  • Document review · mock inspection
  • Preparation of teams and evidence
  • Inspection-room organisation
  • Support during the inspection
  • Analysis of findings · responses to authorities
  • CAPA plans · post-inspection follow-up

Training and knowledge transfer

Training is not a standalone service line: it is embedded across vigilance engagements to make your teams autonomous and secure role transitions.

GVP and pharmacovigilance training QPPV training Medical-device vigilance and PMS training Cosmetovigilance training Case and signal management Inspection readiness Awareness and knowledge transfer Role-transition support

When to engage us

When should you engage YMUNIT?

Our teams intervene when a vigilance system must be created, strengthened, temporarily led or brought back under control.

  • Creation of a vigilance system
  • Launch of a new activity
  • Approval or acquisition of a product portfolio
  • Temporary QPPV vacancy
  • No QPPV back-up
  • Outsourcing of an activity
  • Provider change or vendor failure
  • Inspection preparation or announced inspection
  • Identification of non-compliance
  • Case-processing delay · backlog
  • Documentation gaps · weak KPIs
  • International-coordination difficulties
  • Regulatory change
  • Acquisition or merger · product transfer
  • Launch in a new market
  • Need for independent review
  • Preparation for permanent recruitment
  • Need for temporary team reinforcement

Deliverables

Immediately usable deliverables

Every engagement produces concrete documents that executives, quality teams, auditors and regulatory authorities can use directly.

  • Audit report
  • Gap assessment
  • Remediation plan
  • CAPA plan
  • Accountability mapping · RACI
  • Procedures · SOPs · work instructions
  • PSMF
  • Safety Management Plan
  • Vigilance agreements
  • Dashboards · KPIs
  • Regulatory calendar
  • Inspection-readiness plan
  • Mock inspection
  • Due-diligence report
  • Transfer plan
  • Continuity plan
  • Handover pack
  • Executive reporting
  • Governance-committee materials
  • Training programme
  • Competency matrix

Frameworks and environments

Key applicable frameworks

Pharmacovigilance

  • Good Pharmacovigilance Practices · GVP
  • Applicable European regulations
  • Applicable local requirements
  • EudraVigilance · QPPV obligations
  • PSMF · RMP
  • PSUR · PBRER · DSUR

Medical-device vigilance

  • MDR · IVDR
  • PMS · PMCF
  • Medical-device PSURs
  • Medical-device vigilance
  • FSCA · FSN
  • EUDAMED where applicable

Cosmetovigilance

  • EU Cosmetics Regulation
  • Responsible Person obligations
  • Management of serious undesirable effects
  • Product Information File · PIF
  • Post-market surveillance
  • Applicable national requirements

Frequently asked questions

Pharmacovigilance, medical-device vigilance and cosmetovigilance

Which vigilance activities can YMUNIT deliver?

YMUNIT covers the full lifecycle of pharmacovigilance, medical-device vigilance and cosmetovigilance activities: system design and implementation, governance and procedures, case and signal management, periodic reports, post-market surveillance, audits, provider oversight, inspection readiness, due diligence and team training. Final regulatory accountability remains with the organisation concerned.

Can a pharmacovigilance function be outsourced?

Yes. All or part of pharmacovigilance operations can be outsourced: outsourced pharmacovigilance leadership, outsourced QPPV and back-up, case management, signal management, periodic reports, vendor oversight and international coordination. Scope, responsibilities and back-up arrangements are defined according to the marketing-authorisation holder’s status and applicable regulatory requirements.

What is an outsourced QPPV?

An outsourced QPPV is a Qualified Person for Pharmacovigilance provided by a service provider to perform, supervise or complement the QPPV function of an operator or marketing-authorisation holder. The arrangement, availability and back-up are tailored to the product portfolio and applicable requirements; the marketing-authorisation holder’s regulatory accountability is not transferred.

When is a QPPV back-up required?

A QPPV back-up ensures continuity in the event of absence, leave, temporary vacancy or departure of the appointed QPPV. It provides uninterrupted oversight of the pharmacovigilance system, case processing and regulatory obligations.

What is the difference between pharmacovigilance, medical-device vigilance and cosmetovigilance?

Pharmacovigilance monitors adverse reactions to medicinal products (GVP), medical-device vigilance monitors incidents involving medical devices (MDR/IVDR), and cosmetovigilance monitors undesirable effects associated with cosmetic products. All three share the same logic — collection, assessment, reporting and corrective action — but operate under distinct regulatory frameworks.

Does YMUNIT perform GVP audits?

Yes. YMUNIT performs GVP audits, pharmacovigilance-system audits, provider audits (CROs and safety vendors), affiliate audits, gap assessments and due diligence. Audits are organised with appropriate separation between operational responsibilities and independent assurance work.

How do you prepare for a pharmacovigilance inspection?

GVP inspection readiness is based on an initial assessment, document review, mock inspection, preparation of teams and evidence, support during the inspection, analysis of findings and follow-up of CAPA plans.

Can YMUNIT audit a vigilance provider?

Yes. YMUNIT audits CROs, safety vendors and vigilance providers: compliance with contracts and vigilance agreements, KPIs and SLAs, quality of case and signal processing, and deviation and CAPA management. Findings are documented in a report and remediation plan.

What deliverables are provided after an engagement?

Concrete, immediately usable deliverables: audit report, gap assessment, remediation plan, CAPA plan, accountability mapping (RACI), procedures and SOPs, PSMF, Safety Management Plan, vigilance agreements, dashboards and KPIs, inspection-readiness plan, due-diligence report, transfer and continuity plans, executive reporting and training programme.

How do you organise transfer to an internal team?

Transfer is prepared from the outset: documentation, procedures, handover pack, team training and capability development, role-transition support and continuity plan. YMUNIT can operate the function while it matures and then transfer it progressively. See also our outsourced leadership for governance and transformation.

Let us structure, audit or lead your vigilance system

Assessment of your context, scoping of the requirement and an engagement proposal tailored to your products, organisation and regulatory obligations.